Answers your most frequent shipping, delivery times and other important questions!
We offer Free Shipping on orders over $75! All orders that are less than $75 will incur a flat-rate shipping fee of $9.95. If you have met our Free Shipping Threshold and still see a charge at checkout, it could be due to having an oversize item in y
For our US store, we ship to all States with some exclusions. *Please reach out to our customer service [email protected] for items shipping to Alaska, Puerto Rico, and Hawaii. If you are looking to ship outside of the United States, please check out
Most orders ship within 1-2 business days, so your item should arrive in 7 to 11 business days dependant upon your ship to address. Note that we do not ship to PO boxes. We do our best to provide an estimated arrival date at checkout but please note
Access the shipping confirmation email you receive once the order leaves our warehouse to track your package and check the delivery status once it has been fulfilled. Click on Track Your Package: you will be redirected to the carrier's website, where
We apologize for any inconvenience, but we are unfortunately unable to modify the delivery address of an order after it has been placed. As our team is working hard to ship orders as quickly as possible, these changes cannot be facilitated. However,
Items that are heavy or large, have an oversize shipping surcharge of $5, $10, $15, or $20, in addition to standard delivery and processing charges. This fee is shown on the checkout page and is calculated on top of standard delivery and processing c
We're sorry to hear you are unable to find your package!. Please follow these steps. 1. If your package says it was delivered, please check with neighbours or other family members to see if your order has been moved to a secure area. 2. If you are st