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Both CONO and CUP Lamps support Matter technology which enables them to pair with smart phone and tablet devices so you can operate the lamps wirelessly. Matter allows our lamps to be compatible with all major smart home device markers including Apple, Google, Amazon&#xA0;and Samsung. Matter explained video.Thread is lightning fast, stable mesh network technology. Thread-enabled devices connect to create a reliable self-reinforcing mesh network in your home, rather then relying on a single connection source like WiFi or Bluetooth. Thread explained video. <img src="https://uploads.gorgias.io/kREQL2bgMA7Ml8n3/undefined-8794b3f4-7fc1-4a14-ab64-ac7c2dd0f74e" style="width: 175px;" class="fr-fic fr-dii fr-fil"><img src="https://uploads.gorgias.io/kREQL2bgMA7Ml8n3/undefined-19d2cc05-72c8-4359-99d5-4ca031e04ed7" style="width: 110px;" class="fr-fic fr-dii"> <img src="https://uploads.gorgias.io/kREQL2bgMA7Ml8n3/undefined-225d40ca-f310-470f-a1f5-8cee156508ce" style="width: 467px;" class="fr-fic fr-dii">

Both CONO and CUP Lamps support Matter technology which enables them to pair with smart phone and tablet devices so you can operate the lamps wirelessly. Matter allows our lamps to be compatible with all major smart home device markers including Appl

What is Matter & Thread?

Nanoleaf x Umbra Lighting

What does it mean to pre-order an item?

Can I modify or cancel my order after it has been placed?

How do I purchase a gift card?

I received a damaged item, what should I do?

How can I check my order status?

I'm missing an item from my order, what should I do?

Orders

Do you offer free shipping?

Where do you ship?

How long does shipping take?

How can I track my order?

How can I change my delivery address?

What is an oversize shipping surcharge?

My package is missing, what should I do?

Shipping & Delivery

What is your return policy?

How do I process a return?

I've returned my order, how long does the refund take?

Returns & Refunds

What are the available payment methods?

How do I change the currency?

How do I pay with sezzle?

How do I pay using a gift card?

How do I pay with GooglePay?

How do I pay with PayPal?

Payments

Will a product ever be back in stock?

My Otto Soap Dispenser stopped working, what should I do?

How do I choose the right curtain rod size?

How does your warranty work?

I am missing a part, or screw from my order, what should I do?

I lost my installation instructions, what should I do?

Do you sell replacement parts?

Products & Sizes

How can I apply to become a retailer?

How can I apply to become a Trade Partner?

How do I visit your B2B Site?

Wholesale & Trade Partners

How do I pair my lamp with a device?

Pair Your Umbra Lamps with the Nanoleaf App

Pair Your Umbra Lamps with a Smart Home Ecosystem

Controlling Your Umbra Lamp

Why should I pair the lamp with the Nanoleaf App?

Can I pair this with a smart home ecosystem app?

Can I use the CONO outside of my home?

Does the product show several colours at a time?

How to Troubleshoot & Reset your Umbra Lamps

Can I combine two discount codes or promotions?

My promo code isn't working, what should I do?

Can I use my discount code after I've placed my order?

Discounts & Promotions

What is Matter & Thread?Updated 9 months ago